Terms & Conditions

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1. Introduction

1.1. Agreement Overview
These Terms and Conditions govern the rental of trailers from ProRent Plus LLC ("Company). By renting a trailer from us, you agree to abide by these terms.

1.2. Eligibility
You must be at least 21 years old and possess a valid driver’s license to rent a trailer from us.

2. Rental Agreement

2.1. Reservation and Payment
To secure a trailer rental, a reservation must be made, and a $25 booking fee to reserve will be charged. Payments can be made via Credit Card.

2.2. Rental Duration
The rental period is calculated from the time of trailer pickup until it is returned. Any late returns will incur additional fees.

2.3. Cancellation Policy
Cancel at least 72 hours prior to the start of your rental and receive a 100% refund.

*Cancel 48 - 72 hours prior to the start of your rental and receive a 75% refund.

*Cancel 24 - 48 hours prior to the start of your rental and receive a 25% refund.

*No refund for cancellations within 24 hours of the start of your rental.

*No refund for same day bookings.

*A no-show is the same as a cancellation without notice.

3. Use of Trailer

3.1. Authorized Use
The trailer may only be used for lawful purposes and must not be used for any illegal activities or in violation of local regulations.

3.2. Prohibited Uses
The trailer must not be used for transporting hazardous materials, overloading, or any use that could cause damage to the trailer.

3.3. Maintenance and Care
You are responsible for the basic maintenance of the trailer during the rental period, including keeping it clean and checking tire pressure.

4. Insurance and Liability

4.1. Insurance Coverage
You must provide proof of insurance for the vehicle that will be used to tow our trailers. Our insurance options and coverage details are available upon request.

4.2. Liability for Damage
You are liable for any damage or loss to the trailer during the rental period, excluding normal wear and tear. You will be charged for repairs or replacement if the trailer is returned damaged. The customer is responsible for all damages to the rented trailer upon execution of the trailer rental agreement. The credit card provided at execution of the trailer rental agreement will be charged for all damages when returned if not paid by the renter.

4.3. Accidents and Incidents
In case of an accident or incident involving the trailer, you must notify us immediately and provide a detailed report.

5. Trailer Return

5.1. Condition of Return
The trailer must be returned in the same condition it was rented, with all equipment and accessories. Failure to do so will result in additional charges.

5.2. Late Fees
A late fee will be charged for each hour or day the trailer is returned past the agreed-upon return time.

6. Termination of Agreement

6.1. Early Termination
We reserve the right to terminate the rental agreement if you breach any terms. In such cases, no refunds will be provided.

7. Miscellaneous

7.1. Governing Law
This agreement is governed by the laws of Virginia. Any disputes arising from this agreement will be handled in the courts of Chesapeake.

7.2. Changes to Terms
We may update these terms periodically. Any changes will be communicated to you, and your continued use of our services constitutes acceptance of the updated terms.

7.3. Contact Information
For questions or concerns regarding these terms, please contact us at booking@prorentplus.com or prorentplus@gmail.com.

8. Acknowledgment

By signing our Rental Agreement Contract you acknowledge that you have read, understood, and agree to these Terms and Conditions.